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Elements and Performance Criteria

  1. Prepare for work
  2. Assess vehicle bodywork for damage
  3. Gather data and specifications
  4. Evaluate and select materials, equipment and processes

Required Skills

Required skills

technical skills to

evaluate vehicle bodywork for damage

use materials equipment and processes and workplace technology

communication skills to consult with staff and management regarding research and data gathering

literacy skills to

interpret technical specifications

analyse information relating to bodywork materials and equipment

analyse regulatory environmental and safety procedures best practice and future trends

research and document evaluation results

numeracy skills to

compare results and potentials

gather data

planning skills to

organise activities

systematically identify research and evaluate options

problemsolving skills to identify potential technical and procedural problems and variables

team skills to work effectively and cooperatively with others

Required knowledge

technical knowledge of motor vehicle mechanical electrical surface and structural

damage and faults

dismantling and repair methods

methods of sourcing current retail costs of vehicles and vehicle components and materials

vehicle inspection and damage assessment procedures and methodologies including repair setups and dismantling procedures

current assessing and quoting methodologies

vehicle testing machines and procedures

current vehicle materials and retail costs

relevant automotive websites to locate current best practice and future trends information

assessor methodologies

general insurance industry knowledge including relevant sections of

contract and insurance law

Insurance Contracts Act

intellectual property

Motor Vehicle Insurance and Repair Industry Code of Conduct

personal legal liability

State or Territory Fair Trading Act

methods of sourcing manufacturer and component supplier specifications including workshop manuals and repair guides

applicable commonwealth state or territory laws regulations and standards relating to evaluating vehicle damage and suggesting repair materials equipment and processes including

Competition and Consumer Act

copyright law

environmental regulations

legislation

Workplace health and Safety WHS Act

workplace policies and procedures relating to evaluating vehicle damage and suggesting repair materials equipment and processes including

quality requirements

recording and reporting procedures

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge

A person who demonstrates competency in this unit must be able to

observe safety procedures and requirements when evaluating vehicle bodywork for damage

locate and interpret relevant information

determine the repairs required for a range of vehicles with bodywork damage

evaluate bodywork materials equipment and processes for a damaged vehicle

select appropriate bodywork materials equipment and processes for a damaged vehicle

determine the impact of decisions in terms of commercial environmental and safety risks

document bodywork materials equipment and processes

Context of and specific resources for assessment

Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting

Assessment is to occur

using standard workplace practices and procedures

following safety requirements

applying environmental constraints

Assessment is to comply with relevant

regulatory requirements

Australian standards

industry codes of practice

The following resources must be made available for the assessment of this unit

a range of vehicles with both minor and extensive vehicle damage

computer hardware software and calculators

internet access

necessary tools and equipment

relevant information including OEM design specifications and repair procedures workshop and body repair manuals

workplace technology

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with the application of required skills and knowledge

Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application

Competence in this unit may be assessed in conjunction with other units which together form part of an holistic work role

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients

Assessment processes and techniques must be culturally sensitive and appropriate to the language literacy and numeracy capacity of the candidate and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

OHS requirements may include:

correct disposal of hazardous materials and substances

first aid equipment

following emergency procedures

hazard and risk control

personal protective equipment (PPE) and clothing

safety equipment

techniques for manual handling, including shifting, lifting and carrying.

Workplace environmental practices may include:

clean-up management

dust and noise minimisation

waste management.

Workplace policies and procedures may include:

environment and sustainability

job specifications

manufacturer specifications and industry codes of practice

WHS

quality policies and procedures, including Australian standards

reporting and recording procedures

safe work procedures.

Legal requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

Competition and Consumer Act

Australian standards

award and enterprise agreements

confidentiality and privacy

copyright law

duty of care

Motor Vehicle Insurance and Repair Industry Code of Conduct

WHS

relevant industry codes of practice

the environment.

Manufacturer and component supplier specifications may include:

Australian standards

diagrams or sketches

instructions issued by authorised organisation or external persons

inventory systems

material safety data sheets (MSDS)

original equipment manufacturer (OEM) design specifications and repair procedures

parts catalogues

safe work procedures for inspection of vehicles for saleable components

verbal, written and graphical instructions

workplace specifications and requirements.

Tooling equipment may include:

measuring devices including:

load testers

multimeters

protective covers

specialist tooling including:

hand and power tools

key cutters

removal and adjustment tools

surface templates

vehicle:

diagnostic equipment

measuring equipment

realigning equipment

storage racks

vehicle cleaning equipment

welding and heating equipment including:

arc

heat gun

induction heating

laser welding

metal inert gas (MIG) welding

oxy

spot welding

tungsten inert gas (TIG) welding.

Materials and equipment may include:

calculators and general office equipment

computer hardware and software

digital camera

film thickness gauge

hoist

portable light

protective covers

recording equipment such as laptop or notebook.

Vehicle damage may include minor or extensive vehicle damage:

extensive damage to a vehicle is damage that affects the safety and roadworthiness of a vehicle and may include:

body panels

bolt-on vehicle components

mechanical components

structural components, including welded or bonded key structural components, such as chassis rails

vehicle structure

minor damage to a vehicle is damage that does not affect the safety and roadworthiness of a vehicle and may include:

bumper bar graze

hail damage

panel damage.